FAQ

Only with our inflatable product is ice required , but you don't have to add ice to our premium dunk baths , they have their own integrated chiller installed , keeping the water at a constant chilled temperature

The warranty begins on the day of delivers. The inflatable has a one (1) year warranty, while the Dunk has a two (2) year warranty. For further information, please refer to our warranty.

It is recommended to change out your filter every 3-4 weeks, based on a daily use by a single person.

To extend the life of your filter, we recommend showering before every plunge and minimising the dirt and particles that enter the ice bath by using the top cover after every use. You can also remove the filter, clean it off and reuse it, should you wish to. We provide two (2) paper filter replacements with each order, and more can be purchased on our website

The Dunk model is designed to be used both indoors and outdoors.

If you decide to keep The Dunk outside, we would recommend keeping it under cover, and out of direct sunlight. Any direct sunlight exposure will significantly affect cooling performance and cooling regulation. Pro tip: always use your weather cover when The Dunk is not in use, it will help insulate and maintain the cold water inside The Dunk